Terms & Conditions
- Price listed in our website is final and non-negotiable. However, for corporations we do have special rate subject to quantity purchase.
- Good sold are not returnable. If in any situation that customer insists on returning the product within 7 days from the date of purchase, we will charge restocking fee of 20% or more, subject to the item and package condition verify by our technician and sales representatives.
- We reserve the right to change the price without prior notice. In the case of our system is being hacked, malfunction or description is inaccurate, we reserve the right to cancel the order and return full amount if payment has been made.
- We only ship within Malaysia only.
- If customer decides to cancel the order or request a refund on personal justification, we will charge RM20 for admin fee that will be deducted from the refund amount.
- Refund process will takes up to 7 - 14 working days
- Warranty period for local original set is set by the authorized distributor / manufacturer.
- Warranty coverage, policy and its length follows as what set by its principal. Customer can send all their purchased original set direct to authorized service centre for warranty request purpose. Otherwise, Bintang Maju customer can bring to our service centre and we will help send the item to the authorize service centre based on our schedule.
- We do not accept payment via PayPal, local cheque or international TT. We will not be responsible for payment using this method.