Can I track my shipping?
Yes, the tracking number and courier engaged will be included in the shipping confirmation email. You can check the shipping status via the site provided by respective courier.
City-link Express Tracking: www.citylinkexpress.com/consignment.html
City-link Express Contact. No: 1300-88-2489
Pos Laju Tracking: www.poslaju.com.my/track.aspx
Pos Laju Contact. No: 1300-300-300
Note: Sometimes the tracking number is not working yet because your order has just been shipped. Try to check again in 24 hours and the information should be available.
Do you ship to my area?
We provide Nationwide Delivery
All Items are included with shipping insurance without extra charges.
What if I haven't received my order?
Something might have gone wrong if you still haven't received your order after 7 business days you've placed your order and made payment.
The first thing you can do is check your order status. If your order status is Not Shipped, contact us via 03-79712973 or email us (Insert e-mail). Otherwise check whether the shipping address is correct.
If nothing is wrong there, track your shipping status via the courier's site. Check with the respective courier company to see if they're holding your order and contact us via email at (Insert e-mail) if they're unable to find it.